As a trailblazer and champion for women in banking, Smith held a number of senior leadership positions for Bank of America during her 34-year career with the company. Those included such roles as the head of Global Human Resources, where she transformed the bank’s hiring, employee benefits, and diversity and inclusion efforts and subsequently Chief Administrative Officer. Among her numerous recognitions include American Banker’s Most Powerful Women in Banking, Business North Carolina’s Most Influential Business Leaders in North Carolina, and Charlotte Businesswoman of the Year by Queens University.
In 2021, Smith was named the Citizen of the Carolinas, the CLT Alliance’s most prestigious award given to a Carolinian who has made great strides in the betterment of the quality of life in the Charlotte region and the country through years of accomplishment in community leadership. She has been an ardent supporter of equitable economic mobility in Charlotte, including serving as the inaugural Co-Chair of the Leading on Opportunity Council. Smith is the chair of Bank of America Alumni Network and also sits on the boards of HCA, Every Mother Counts and is the Co-Chair of the Charlotte Sports Foundation.
Smith was also the Chair of the Executive Committee for the Charlotte Chamber of Commerce in 2017, one of the CLT Alliance’s two predecessor organizations. She currently serves as Interim President & CEO for the CLT Alliance.